| Return and Cancellation Policy | | Print | |
| Friday, 26 August 2011 00:00 |
Canceling an Order of non-service related items You may cancel an order of non-service related items at any time prior to processing at our center by calling 1-408-538-5367 within our regular business hours. Unfortunately, we are not able to cancel orders once they have been shipped.Canceling an Order of non-service related items Canceling a service Order You may cancel a service order any time up to 24 hours prior to the confirmed service date by calling 1-408-538-5367 within our regular business hours. Unfortunately, we are not able to cancel service orders less than 24 hours prior to the confirmed service date. Returning a non-service related items We guarantee your satisfaction on every product we sell with a refund. Merchandise must be returned within 10 days of purchase for a refund. Most items can be returned for a full refund and some items may incur a restocking fee. How to Return Please call our customer service center at 1-408-538-5367 for assistance. To expedite the processing of your return, please reference your order number. |